By accessing or using LaborLock ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Platform.
LaborLock provides a blockchain-secured escrow platform connecting contractors and homeowners. The Platform facilitates payment protection, milestone-based releases, and dispute resolution for home services and contracting work.
You must create an account to use LaborLock. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate and complete information when registering.
Users may register as either a Contractor or Homeowner. Each role carries specific rights and responsibilities:
LaborLock holds funds in escrow on behalf of users. Funds are released to contractors only when homeowners approve milestone submissions, or automatically after 48 hours if no action is taken. LaborLock charges a 1.5% platform fee on the contract value.
Payment processing is handled by Stripe and/or the XRP Ledger. Standard processing fees apply in addition to the platform fee.
Either party may file a dispute on a submitted milestone. Disputes freeze the associated escrow funds. LaborLock provides neutral arbitration and will issue a binding decision within 72 hours of a dispute being filed. Filing false or frivolous disputes may result in account suspension.
LaborLock is not liable for disputes between contractors and homeowners beyond its arbitration service. The Platform is provided "as is" during the beta period. LaborLock's total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
LaborLock reserves the right to suspend or terminate accounts that violate these terms, at its sole discretion and without prior notice.
These terms may be updated at any time. We will notify users of material changes via email or in-app notification. Continued use of the Platform after changes constitutes acceptance.
For questions about these terms, contact us at legal@laborlock.co.